Blue Label Wealth Management Ltd
Privacy Policy

Changes to UK data privacy law on 25 May 2018 under the General Data Protection Regulation (GDPR), gives individuals additional rights about the way their personal information is collected and used.

It is one of our fundamental responsibilities as an investment and wealth management business to ensure that we protect the information provided to us by our clients, prospective clients and our website visitors.

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About this document

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This privacy notice explains how Blue Label Wealth Management Ltd (“we“, “our“, “us“) collects, uses and shares your personal data, and your rights in relation to the personal data we hold. This privacy notice concerns our processing of personal data for past, prospective and present clients of Blue Label Wealth Management Ltd (“you“, “your“).

 

Blue Label Wealth Management Ltd is an Appointed Representative of Vision Independent Financial Planning which is authorised and regulated by the Financial Conduct Authority. Blue Label Wealth Management Ltd is registered in England & Wales Ref No. 9377084 Registration office: 251 Horbet Avenue, Poole, Dorset, BH12 4HR. FCA Number: 695487 Vision Independent Financial Planning Ltd is a UK registered company, registered in England with company number 6650476 is the data controller of your personal 
data

 

How do we gather and use your personal information?

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We collect your personal information in a number of ways. This begins with any interactions we have with you for example:

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• when you communicate with us over the phone, via email or the website (bluelabelwealthmanagement.co.uk);

• from information you provide to us when you interact with us for example when you contact us about our services;

• when you ask us to provide services to you and subsequently provide us with the necessary information;

• where you provide us with personal data relating to others (e.g. your family members), we understand that you either have their consent or are entitled to provide this information to us for subsequent use;

• in the other ways you interact with us during your time with us, for some of the reasons set out below.

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How do we share and store your personal data?

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We collect the following types of personal data about you:

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• your name, and contact information such as address, email address and telephone number;

• your date of birth, national insurance number (or other tax identification number) and due diligence information;

• financial information (to establish what type of service you require).

 

We may also collect special categories of personal data, including more sensitive personal data, such as information concerning your health and medical conditions (“sensitive personal data“). 

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If you have any questions you would like to raise about how we process your Personal Data, you can contact Blue Lael Wealth Management's Data Protection Officer (Mark Keats, Managing Director). Protection Licence Registration number: ZA123004. Please note that the Data Protection Officer may share data with Vision IFP where appropriate.  

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Use of “Cookies”

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By using our website, the online service or any other online facility or service provided by us, you acknowledge that we may:

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• collect information about your computer or device (for example your IP address, operating system and browser type) for security purposes and to administer and monitor our online services; and/or

• use cookies and similar technologies (including those referred to in the Online Terms in relation to the online service) for security purposes, and where this is essential to provide you with services you have requested; and to monitor and personalise our online services,

• as more fully set out in our Privacy Policy and Cookie Policy, copies of which are available on our website.

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Failure by you to provide the personal data requested by us may mean that we are unable to provide the services you have requested.

 

Links to other Websites and Services

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Our website may contain links to other websites, which are not under our control. The links to other sites are for your convenience and we do not accept any responsibility or liability for enabling you to link to any other website, for the contents of any other website, for the security of any other website, or for any consequence of your acting upon the contents of such website. No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on our website.

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How we use your information and our basis for processing that information

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We may process your personal data because it is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract. Under these circumstances, we use your personal data for the following:

 

• to interact with you for example when you express your interest in our services (for example, to answer enquiries about our services);

• to provide you with the services as set out in our Client Agreement or Terms of Business or any other contractual document (including, but not limited to, the provision of our services where applicable, the processing of your sensitive personal data, for example where your health and/or medical details are relevant to the calculation of annuities, pensions or other benefits)

• to deal with any concerns or feedback you may have

• for any other purpose for which you provide us with your personal data.

 

Legitimate Interests

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We may also process your personal data because it is necessary for our or a third party’s (this is a person or organisation external to Blue Label Wealth Management Ltd) legitimate interests. Our “legitimate interests” include our commercial interests in operating our business (and the business of Vision Independent Financial Planning Ltd and the Rathbone Group more generally) in a client focused, efficient and sustainable manner, in accordance with all applicable legal and regulatory requirements. In this respect, we may use your personal data for the following:

 

• to monitor and evaluate the performance and effectiveness of our services, including by training our staff or monitoring their performance, and for the monitoring of communications, as set out in the section below.

• outsourcing selected ‘back office’ functions to third parties (for example, vendors of hosted software solutions or cloud storage providers) for the purposes of efficient, fast and secure access to information across Blue Label Wealth Management Ltd and Vision Independent Financial Planning Ltd;

• to seek advice on our rights and obligations, such as where we require our own legal advice;

• as part of a reorganisation, sale or negotiations for sale of all or part of our business;

• to follow up with you after you request information to see if we can provide any further assistance and for more general marketing purposes, including in order to keep you informed (by letter, telephone, email and other electronic means) of services from us which may be of interest to you. If you do not wish to receive such information, please let us know now or at any time in the future, and your details will be removed from our mailing list(s). We will not provide your personal data (or sensitive personal data) to organisations other than members of the Rathbone Group to use for their own marketing purposes without your consent.

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How long your information is kept

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We will retain your personal data for as long as we are providing you with the services referred to in any relevant Client Agreement, Terms of Business or any other contractual document, and for as long as permitted or required for legal, regulatory, fraud prevention and our legitimate business purposes (Vision Independent Financial Planning Ltd) after the closure of your account, if the relationship between you and us has terminated, or if your application for a particular service or services is declined or abandoned.

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Your rights

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You have the following rights:

 

• to obtain access to, and copies of, the personal data that we hold about you;

• to require that we cease processing your personal data if the processing is causing you damage or distress;

• to require us not to send you marketing communications.

• to require us to correct the personal data we hold about you if it is incorrect;

• to require us to erase your personal data;

• to require us to restrict our data processing activities (and, where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal);

• to receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller;

• to require us to comply with your objection, to any of our particular processing activities where you feel this has a disproportionate impact on your rights.

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Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.

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If you have given your consent and you wish to withdraw it, please contact Blue Label Wealth Management using the contact details set out below. Please note that where our processing of your personal data relies on your consent and where you then withdraw that consent, we may not be able to provide all or some aspects of our services to you and/or it may affect the provision of those services.

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If you are not satisfied with how we are processing your personal data, you can raise a concern with the Information Commissioner. You can also find out more about your rights under data protection legislation from the Information Commissioner’s Office website available at: www.ico.org.uk.

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Contact us

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If you have any questions you would like to raise about how we process your Personal Data, you can contact Blue Label Wealth Management who will refer you to the Vision Independent Financial Planning Ltd's Data Protection Officer. Following the referral this will need to be completed in writing to the Vision Independent Financial Planning Ltd registered office: Data Protection Officer, Vision Independent Financial Planning Ltd, Vision House, Unit 6A Falmouth Business Park, Falmouth, Cornwall, TR11 4SZ.